Terms of Service and Full Disclosure
Understanding Our Agreement
Terms of Service and Full Disclosure Effective Date: June 6, 2024
Welcome to Convey Me LLC. By accessing or using our logistics services, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read these Terms carefully.
Convey Me delivers a wide spectrum of logistics and courier solutions, meticulously tailored to meet your unique needs. With a dedicated team of experienced professionals and a commitment to excellence, we ensure efficient, reliable, and timely delivery of your consignments. Leveraging advanced technology and innovative practices, we strive to provide unparalleled service quality and customer satisfaction. Our robust network and strategic partnerships enable us to handle a variety of logistical challenges, making us your trusted partner in logistics and courier services.​ Our services include but are not limited to:
Standard Parcel Delivery:
Domestic and international shipping options
Timely delivery of documents and small packages
Express Delivery Services:
Same-day delivery
Next-day delivery
Expedited shipping for urgent items
Freight and Cargo Services:
Ground freight options
Palletized and non-palletized freight handling
Full truckload (FTL) and less-than-truckload (LTL) shipping
Specialized Pharmaceutical Logistics:
Temperature-controlled transport for sensitive medications
Secure handling and delivery of controlled substances
Regulatory compliance with pharmaceutical industry standards
E-commerce Fulfillment:
Order processing and inventory management
Pick, pack, and ship services
Returns management
Last-Mile Delivery:
Home and business delivery for local residents
White glove delivery services
Scheduled and on-demand delivery options
Warehousing and Distribution:
Short-term and long-term storage solutions
Inventory management and control
Cross-docking and transloading services
Customs Brokerage and Clearance:
Assistance with customs documentation and procedures
Import and export compliance
Duty and tax calculations
Courier Services for Sensitive Documents:
Secure delivery of legal and financial documents
Confidential document handling
Proof of delivery and tracking
Definitions For the purposes of these Terms:
"Client" refers to any individual or entity using Convey Me’s services.
"Services" refer to the logistics and courier services provided by Convey Me.
"Shipment" means any package, parcel, document, or freight transported by Convey Me.
Service Scope and Limitations: While we strive to ensure reliable, secure, and timely delivery, there are inherent risks and limitations associated with logistics and transportation services. We do not guarantee the absolute safety or timely delivery of any package due to factors beyond our control, such as weather conditions, natural disasters, or other unforeseen circumstances.
Accuracy and Reliability: We endeavor to provide accurate and reliable information regarding our services. However, the information provided on our website, in our communications, and through our customer service representatives is for general informational purposes only. While we make every effort to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of our services or the information provided.
Regulatory Compliance and Quality Control: Convey Me adheres to stringent regulatory standards and implements comprehensive quality control measures at every stage of the delivery process to meet the specific requirements of the pharmaceutical industry. Despite these efforts, we cannot guarantee the absolute safety or timely delivery of packages.
Client Responsibilities: Clients are responsible for ensuring that all necessary information related to the transportation and delivery of their packages is accurate and complete. This includes, but is not limited to, proper labeling, accurate recipient information, and compliance with all relevant regulations and guidelines. Clients must also ensure that shipments are properly packaged to withstand transportation conditions.
Limitation of Liability: Convey Me shall not be liable for any direct, indirect, incidental, consequential, or other damages arising out of or in connection with the use of our services or the information provided. This includes, but is not limited to, loss of data, business interruption, or any other commercial damages or losses. Our liability for any claim related to the services shall not exceed the amount paid by the client for the specific service in question.
Dispute Resolution: Any disputes arising out of or relating to these Terms or our services shall be resolved through mediation or arbitration in accordance with the rules of the American Arbitration Association (AAA). If mediation or arbitration is unsuccessful, the dispute shall be resolved in the courts in the state of California.
Privacy and Security: Convey Me is committed to protecting your privacy and data security. Personal information collected during the provision of services is handled in accordance with our Privacy Policy, which complies with relevant data protection laws. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Payment Terms: All services are subject to payment terms as agreed upon during the service contract. Fees and charges are detailed in the invoice provided to the client. Payments must be made within the specified timeframe on the invoice. Late payments may incur additional charges as per our late fee policy.
Modification of Terms: We reserve the right to modify these Terms at any time. Any changes will be posted on our website and will take effect immediately upon posting. Clients are encouraged to review the Terms regularly. Continued use of our services after any modifications constitutes acceptance of the revised Terms.
Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the state of California. Any legal actions or proceedings related to these Terms or our services shall be brought exclusively to the courts of the state of California.
​Contact Information For specific inquiries or concerns about our logistics services, please contact us:
Donnell Broussard
(909)703-5664
convey_me@outlook.com
Riverside, CA 92503
Thank you for choosing Convey Me. We are committed to providing efficient and reliable logistics solutions for your delivery needs.